Ordering repeat prescriptions
The easiest way to order repeat prescriptions is:
- using your NHS account (through the NHS website or in the NHS App)
Your NHS account shows you all your repeat medicine and dosage and you can choose the ones you need.
You can also:
- Call the surgery on 02416689343 and choose option 3. Be wary we will only be accepting Prescription requests between the times 11:00am till 5:00pm during the working week
- submit a request online
- bring the paper form to the surgery, Monday to Friday from 8:30am to 6pm
We do not take repeat prescription requests over the phone or email.
- Repeat prescriptions are normally for patients with long-term conditions who receive regular treatment.
- Your doctor will explain the repeat prescription system upon beginning regular treatment.
- Please provide the exact drug names wherever possible.
- Please allow at least 24 hours after submitting your request before collecting your prescription from the surgery or your chosen chemist.
- Your doctor will review all repeat prescriptions regularly.
- Patients with some chronic illnesses such as diabetes, hypertension, heart disease and asthma will be seen regularly for monitoring of their condition.
- Please tell us of any changes to your repeat prescription list made at the hospital or if you stop any medication by yourself.
Collecting your prescription
You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- at your GP practice
- at any pharmacy that accepts repeat prescriptions
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription:
Medication reviews
If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.
Prescription charges
Find out more about prescription charges (nhs.uk).
What to do with old medicines
Take it to the pharmacy you got it from. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.